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  • The Legal Hotline for Michigan Seniors

    The Legal Hotline for Michigan Seniors provides basic, personal legal advice and information over the telephone to older adults in Michigan. The program solves problems for clients through customized interventions and client specific legal work. The program was created to respond to the “socially needy” by eliminating barriers, such as geography, transportation, illness, poverty and social isolation, to accessing legal services. There are no income requirements for participation, and the program serves approximately 10,000 people per year statewide. A strength of the Hotline is the ability to reach and serve people from all segments of the older adult population. Over the Hotline's 18 years of operations we have refined our service delivery strategy to empower our clients to take action with encouragement and guidance. The Hotline's team of staff and volunteers step in when self-help is unable to resolve the problem for the client.

  • The Mid-America Pension Rights Project

    The Mid-America Pension Rights Project was added in 1998 to assist retirees of any age in finding and recovering pension benefits. The project answers questions regarding pension plans and other retirement benefits and can assist pensioners, surviving spouses and other family members in securing retirement benefits. Initially a statewide project for Michigan, it has grown in to a 5-state collaborative, with ELM as the lead organization. This project has helped recover millions of dollars in pensions for beneficiaries, as well as assisting with non-cash benefits such as health care.

  • The Michigan Coordinated Access to Food for the Elderly (MiCAFE) Project

    The Michigan Coordinated Access to Food for the Elderly (MiCAFE) Project, started in 2001, is a collaborative public benefits access project endorsed by the Michigan & local County Departments of Human Services (DHS), the Michigan Office of Services to the Aging, and local partners. The project, operational in 30 Michigan counties, is designed to increase the participation of older adults in the Food Assistance Program (widely known as the Food Stamp Program), Medicaid and other services by making senior and community centers points of access for the program (rather than requiring seniors to go to a local DHS office) and utilizing both volunteers and a customized internet-based application process. MiCAFE has won several national awards including a Mature Media Award in 2003, the Congressional Hunger Award in 2004 and a Healthcare in Aging Network Award in 2006.

  • Elder Abuse Prevention Program

    Elder Abuse Prevention Program, sponsored by the AARP Foundation, is designed to coach older adults on how to protect themselves from telemarketing scams and other forms of fraud so their economic security is not undermined. The Elder Abuse Program uses trained adult volunteers to make telephone calls to potentially vulnerable older adults around the United States. The volunteers share information about current scams operating in the region, offer tips on how to limit contact with telemarketers, and offer written follow-up materials. ELM operates this program in a call center environment. Staff members are involved in significant volunteer training and support as well as providing community education presentations on consumer fraud issues.